NHS Complaints at VERGAM DENTAL PRACTICE Ltd. 2019-2020




To provide information on the progress and performance of Vergam Dental Practice Ltd in dealing with concerns.




This report outlines how Vergam Dental Practice intended to deal with concerns for the period cited above


Executive Summary


1. Overview of arrangements in place for dealing with concerns



2. Concerns Statistics (as per data capture return)


No NHS complaints received from April 2015-March2016 and to date.



3. Themes, trends and any key issues emerging from Concerns



4. Lessons Learnt



5. Conclusion and priorities for improvement




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